BusinessNext (CRMNext) — an Engine for your Enterprise Ecosystem
Not just a CRM. One platform that unifies CRM, Workflow, Lending, Loan Management and Collections — powering customer journeys, automations and profitable lending at scale.
At Vikashan Technologies, we recognize the critical need for speed to market and scalability in today’s competitive Banking, Financial Services, and Insurance (BFSI) landscape. Institutions require solutions that are robust, easy to adapt, and designed to deliver measurable impact from day one.
That is why we partner with BusinessNext, a globally recognized CRM platform, to bring you a powerful, industry-ready solution. Built on the strength of BusinessNext’s robust architecture and enhanced with our domain expertise, our CRM is tailored to meet the unique challenges of BFSI.
The result is a pre-customized, scalable, and future-ready CRM that enables banks, NBFCs, and insurers to:
Enhance customer engagement across channels
Simplify partner and channel management
Automate regulatory and compliance workflows
Scale rapidly without sacrificing performance
With Vikashan and BusinessNext, you get more than just technology—you gain a trusted partner focused on helping you capture market opportunities faster, operate smarter, and deliver exceptional customer experiences.
Core Platform Capabilities
Pre-Customized for BFSI
Our solution comes with pre-configured modules and workflows that are specifically designed for BFSI institutions. This includes tailored solutions for customer onboarding, risk assessment, financial origination, and more.
Seamless Integration with RPA
Our solution integrates Robotic Process Automation (RPA) to automate repetitive tasks, reduce errors, and ensure that your team can focus on what matters most—serving your customers.
Comprehensive Customer View
Get a 720-degree view of your customers with Vikashan
. Our platform consolidates all customer data and interactions in one place, providing insights that enable personalized service and improved decision-makin
Efficient Financial Origination
Whether you’re processing retail auto loans, personal loans, credit cards, or home loans, Our solution streamlines the entire origination process, making it faster and more efficient. Our solution supports both digital and branch walk-in customer journeys.
Compliance and Reporting
Stay compliant with industry regulations effortlessly. Ou solution includes built-in compliance checks and reporting tools that ensure your operations adhere to all relevant standards.
Out-of-the-Box Solutions Vikashan Delivers
We help financial institutions transform their operations with modular, parameterized, and customer-first solutions that unify Branch , Digital, and Back-office functions into one seamless ecosystem.
